Panmart
Technologies
Innovation build around You
J. Robins
Our IT Solutions
We specialize in delivering cutting-edge IT solutions that empower your business to thrive in the digital age. Explore how our comprehensive services can enhance your operational efficiency and harness the power of technology.
Advanced Technology Solutions with Secure Compliance
Our focus is on keeping our clients up to date with the latest technology advancements, and we ensure that all our clients are compliant with the latest security regulations. At Panmart Technologies, we bridge the gap between humans and technology, making sure that you get the most out of your IT infrastructure.
– Upgrading outdated infrastructure
– Cleaning up machines for better performance
– Replacing motherboard components, failed hard drives in RAID arrays,damaged power supplies, physical workstation/laptop repairs
– Keeping up to date on Software
24/7
REMOTE SUPPORT
– Level 1 (L1): Standard user support, such as password resets machines
– Level 2 (L2): Complex OS troubleshooting, advanced software errors, and network connectivity configuration
– Level 3 (L3): Server crashes, database management, and custom code or infrastructure failures.
– Call outs to client’s sites
– Downtime Minimization
– Network support and maintenance
– Leveraging automated AI ticketing and preliminary diagnostics
– High-Touch Executive Support
NetworK
sETUP
– Cabling Installation & Management
– Tracking bandwidth utilization, latency, packet loss & using SNMP tools
– Network Design & Segmentation
– Core Hardware Mounting: Installing firewalls, core/edge switches, routers, UPS, and Power over Ethernet (PoE) access points.
– Onsite backup to network devices
– Offsite backup to Data Centre’s
– Store backups on separate storage technologies (e.g., local NAS + Cloud object storage or SSD + Tape).
– Perform automated boot-verification and routine restore testing to guarantee zero errors during live recovery
IT
sECURITY
– Anti-Virus/Spuware Installation
– Threat monitoring & incident mitigation
– Endpoint Detection and Response tools to stop malware & ransomware
–Vulnerability & Patch Management
– Security Operations Center (SOC) & SIEM Monitoring
– Identity & Access Management (IAM)